GENERAL BUSSINES TERMS AND CONDITIONS

Tel: +36 83 900 101 |
GENERAL BUSSINES TERMS AND CONDITIONS

PRICE CALCULATION AND REQUEST

GENERAL BUSSINES TERMS AND CONDITIONS

Cancellation outside Priority Periods
Bookings can be cancelled free of charge until 2:00p.m. two days before arrival. In case of no-show or cancellation within two days, the amount of the penalty is 100% of the amount paid. Cancellation terms vary by package and period, and always included in the written confirmation from the hotel.
 
Cancellation in Priority Periods

(Long Weekends and Summer High Season from 1st July to 31st August)
Bookings can be cancelled free of charge until 2:00p.m. seven days prior to arrival. In case of no-show or cancellation within seven days, the amount of the penalty is 100% of the amount paid in advance. In case of advance payment with SZÉP card, we will not be able to refund the amount after the cancellation, the total amount will be contained for another reservation within 6 months. Please note that if you would like to leave the occupied accommodation earlier than the date stated in your booking, you will be charged for the entire reservation.

 

Children's Discount:

Under age 3 accommodation in the parents' room is € 12/ night
For child(ren) between age 3-12; accommodation in the parents' room is € 30 / night
Discounts can be requested after two, full-price paying guests.

 

Departure
On the day of the departure, please leave the room by 11:00 a.m. Upon availability, you can stay longer for an additionalcost, for our regular costumers staying longer is free of charge. Please, consult the receptionists in advance.

 

Gift Vouchers
Give your loved ones, colleagues, partners Zenit-experience as a gift! Wellness weekend, romantic dinner, vinotherapy treatment or a travel to the world of wine – choose any topic, you can purchase a personalized, elegant gift voucher at our
front desk.

 

Electronic observation system in the hotel area

 

In the premises of Zenit Hotel Balaton****superior, observation of the inside and outside of the building is carried out by means of an electronic observation system (cameras), in which images of personal data are made. The camera system is operated by the hotel. Observations and captures of images are intended to protect the lives and physical integrity of people on the premises of the hotel, as well as hotel property. When entering the entrance and staying in the hotel, you contribute to data handling related to the images captured.
 
Parking
You can park your car in the parking lot of the hotel, which is observed by cameras. The parking fee is 1,000 HUF/car/night. The parking fee will be granted as a discount if you book directly with our hotel. The parking lot is closed by a gate after 10 p.m. and it is installed with a number plate recognition system. However, the parking lot is not guarded, the hotel cannot be made responsible for the cars and the valuables left in them.

 

Pets
Pets are not allowed to enter the hotel for hygiene reasons. Thank you for your understanding!

 

Playroom for Children
On the first floor of our hotel, there is a playroom for children with lots of toys, a table football, XBOX, a LEGO table. In order to avoid disturbing other guests, the playroom can be used from 9 a.m. to 10 p.m.

 

Reservation
Reservations are valid only with the written confirmation from the hotel.

 

Sauna Programs
In our hotel you can take part in free sauna programs under the guidance of our professional sauna masters, the dates of the programs are the following:
Please note that children under the age of 14 cannot participate in sauna programs. The sauna can be used without swimsuits, the use of sauna sheets is compulsory. We reserve the right to change the program. Thank you for your understanding!

Special Dietary Requirements
Our hotel offers gluten-free, lactose-free and vegetarian meals. We would like to ask our guests to contact us about such demands in advance, if possible. Our waiters and chefs are happy to help you both at breakfast and at dinner.

 

GENERAL BUSSINES TERMS AND CONDITIONS

Special package offers

Discover Balaton!

HOT SUMMER DEAL all summer long!  Perfect relaxation, fun, sun and beach with kids or with your beloved. Summer is almost here, so don't delay!

sauna programs

Every Friday LATE NIGHT WELLNESS with cocktails and sauna programs.